Terms of service

Last Updated: 09 February 2026

Overview

Welcome to Plushies and Co! The terms “we”, “us” and “our” refer to Plushies and Co. We operate the website plushiesandco.in, including all related information, content, features, products, tools and services (the “Services”).

By using our Services—visiting the website, browsing, or purchasing—you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy (https://plushiesandco.in/policies/privacy-policy).

If you do not agree to these Terms, please discontinue using the Services.

1. Access and Account

You confirm you are at least 18 years old or the age of majority in your region.

To place an order or use certain features, you may be required to provide accurate and complete information including your name, email, phone number, address, and payment details.

You are responsible for maintaining the confidentiality of your login credentials, including Google Sign-In if used.

2. Our Products

We try our best to display accurate colors and product details. However, slight variations may occur due to screen differences.

All product descriptions, pricing, or availability are subject to change without notice.

We may limit or discontinue products at our sole discretion.

3. Orders

When you place an order, it is considered an offer to purchase.
We may accept or reject the order at our discretion.

An order is confirmed only after payment is processed and an order confirmation is issued.

Refunds and returns follow our Refund Policy: https://plushiesandco.in/policies/refund-policy

Purchases must be for personal use, not resale.

4. Prices & Billing

Prices may change at any time without notice.

Posted prices do not include shipping charges, taxes, or duties unless stated.

You agree to provide accurate billing information and authorize us to charge your payment method for all purchases.

5. Shipping & Delivery

Delivery times are estimates only. We are not responsible for delays caused by couriers, customs, or events beyond our control.

Risk of loss passes to you once the order is handed over to the courier.

6. Intellectual Property

All content on our website—including text, graphics, logos, images, and product descriptions—is owned by Plushies and Co or its licensors.

You may not copy, distribute, reproduce, or exploit any content without written permission.

7. Optional Tools

We may provide access to third-party tools (such as Google Sign-In). These are provided “as is” and without warranty.

Your use of third-party tools is entirely at your own risk.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their content, policies, or services.

Please review their terms before engaging with them.

9. Relationship with Shopify

Our store is powered by Shopify. However, all purchases are made between you and Plushies and Co—not Shopify.

Shopify is not responsible for any issues arising from your transactions with us.

10. Privacy Policy

Your personal data is handled according to our Privacy Policy:
https://plushiesandco.in/policies/privacy-policy

Because Shopify hosts our store, Shopify may process certain information to provide its services.

By using our site, you consent to Shopify and third-party processors handling your data as described in our Privacy Policy.

11. Feedback

If you submit reviews, ideas, or suggestions (“Feedback”), you grant us a royalty-free license to use and publish them.

You agree that your Feedback will not violate the rights of others or contain harmful content.

12. Errors & Inaccuracies

Occasionally, there may be errors related to product descriptions, pricing, or availability.
We reserve the right to correct these and cancel affected orders if necessary.

13. Prohibited Uses

You agree not to use the Services for unlawful or harmful purposes, including:

  • Violating laws

  • Uploading malware

  • Harassing or abusing others

  • Misrepresenting information

  • Attempting to hack or disrupt the Services

We may suspend or terminate your account if you violate these terms.

14. Termination

We may terminate or suspend your access at any time without notice.

Certain sections (Intellectual Property, Feedback, Liability, etc.) survive termination.

15. Disclaimer of Warranties

Services and products are provided “as is” and “as available.”

We do not guarantee uninterrupted, error-free, or secure access to the website.

16. Limitation of Liability

To the fullest extent permitted by law, Plushies and Co will not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of data

  • Loss of profits

  • Delays or errors beyond our control

Your sole remedy is to stop using the Services.

17. Indemnification

You agree to indemnify Plushies and Co and its partners from claims arising from:

  • Your breach of these Terms

  • Your violation of law

  • Your misuse of the Services

18. Severability

If any part of these Terms is found unenforceable, the remaining sections still apply.

19. Entire Agreement

These Terms, along with our policies, form the entire agreement between you and Plushies and Co.

20. Assignment

You may not assign your rights or obligations under these Terms without our permission.
We may assign ours without notice.

21. Governing Law

These Terms are governed by the laws of India.

Disputes will be handled in courts located in New Delhi, India, or your business’s city.

22. Changes to Terms

We may update these Terms from time to time.
Continued use of the Services means you accept the changes.

23. Contact Information

For questions, contact us:

Email: plushiesandco.in@gmail.com
Business Name: Plushies and Co
Business Address: Vivek Vihar phase I, vivek vihar, Delhi, India
Phone: 9667532279